Do you feel like your business is falling behind because of out-of-date IT and a provider that doesn't pick up the phone?
Maybe it's time for a change.
Check out these five crucial factors to consider when choosing an IT service provider.
A provider with excellent managed IT experience will have a good reputation. And it's normally pretty easy to weed out the ones that don't.
Hit the web and research references and reviews, speak to friends and family, and find out as much as you can. Try to go for providers that are tried and trusted.
Having unreliable internet is not only an annoyance, it can seriously affect your business operations and your ability to provide customer satisfaction.
Even worse than that, is experiencing IT issues and having an IT service provider that leaves your calls unanswered.
If your business requires constant, stable connection, consider an ISP that offers Service Legal Agreement. These are contracts that state how reliable the connection should be.
Try to find a provider with excellent customer support and can get you up and running in no time when things inevitably go wrong.
Your IT service provider should be an all-rounder, jack-of-all-trades that offers different IT services to meet all of your business needs.
Do they offer VoIP phones, hosted cloud services, and mobile device management?
What about wireless services?
A range of services guarantees a bespoke IT set-up.
While you may not need all of these things now, your business will grow and change and your IT service provider should be able to meet these changes.
Are you looking for an IT service provider that can offer you faster internet speed? Or have you not even considered what bandwidth requirements your business has?
First of all, you need to determine the internet speed necessary for your business to carry out all services and functions.
Once this has been determined, look for providers that can guarantee the bandwidth availability you need. Don't fall for the speed that is advertised, as this is not necessarily the speed you'll be getting. Speak to providers about the speed you can realistically expect!
Nowadays, cyber attacks on businesses is a very real risk that can be fatally damaging to small businesses.
Look for an IT service provider that is able to build a secure IT environment for your business to operate within.
You don't want to have to worry about a breach of confidential data or a financial loss because of cyber theft. Your IT service provider should be able to offer you the most advanced, up-to-date web security technology to protect you from data intrusions.
Choosing the perfect IT service provider is essential for any business, but especially for company's that depend on IT. Take your time and consider all your options before diving into just any provider.
We've got you covered. Check out Envision IT Solution's managed IT services and get in touch today.
