Managed IT services have enabled businesses of all sizes to handle all their information technology tasks quickly and efficiently. There's no worrying about disasters, being short-staffed, or the expense of maintaining equipment.
But what's the average cost of IT support?
The short answer is that it depends on a company's current needs. The longer answer involves looking into each of the factors that impact price.
Here's what you need to know and what you can expect to pay.
When searching for a managed service provider (MSP), you'll notice that there are several common factors that affect the price most. They include the following:
The number of users or workstations you need an MSP to handle, the more it costs.
Additionally, you have to consider the number of devices used in the office that connect to the network. A BYOD (bring your own device) increases the security risk.
How much data you need managed and backed up will drastically impact the cost of managed IT services. The more data you have, the more equipment you need.
Service or support time depends on the complexity of the network. The size of your IT network, recurring issues, and whether you need any weekend or after-hours support will affect how much you pay.
Finally, the cost of your business protection plan will also depend on any additional services or upgrades you may need. Upgrading to a more efficient system ensures you won't get stuck in the stone age.
So, how much can you expect to pay for IT support based on the number of users or devices?
Here's a quick breakdown of some averages.
The cost per device can range from $50 to $125 on up each month. The cost per user is usually between $75 to $175 or so a month.
A tiered pricing model includes certain services depending on what you need.
Again, the final cost can vary, so it's best to speak with a managed IT company to discuss the details. However, you can learn more about the common ways IT service companies charge in our free e-book.
There are a few ways a company can charge for managed IT services. A per-device or per-user plan is quite common. Rates depend on the number of users you have, the complexity of your system, the amount of data you need to be managed, and more.
Every business has its own needs and goals. The better question is, how much does managed IT assistance cost for your company?
The best way to find out is to contact us at EnvisionIT Solutions and sign up for a free network assessment.