tech-blog5

7 Questions To Ask Before Investing in VoIP

So you are thinking of moving your office phones over to VoIP? Before you do that, do yourself a favor and read this blog post. It will not only save you money, it will educate you about the various details of VoIP phones. 

Back to posts

Data Backup vs Business Continuity - What’s the difference?

Data Backup vs Business Continuity - What’s the difference?

what's-the-difference.jpg

Although overlapping, these terms represent uniquely different mindsets when it comes to data protection. Read this blog post find out...Data Backup vs Business Continuity - What’s the difference?

Data backup answers the questions: is my data safe? Can I get it back in case of a failure?

Business continuity involves thinking about the business at a higher level, and asks: how quickly can I get my business operating again in case of system failure?

 

Server Failure

Thinking about data backup is a good first step. But in case of failure, you have to get that data back and restore it quickly enough so your business doesn’t suffer. For example, if your server dies - and remember, hardware failure is the No. 1 cause of lost data - you wouldn’t be able to quickly get back to work if you only had file-level backup.

For you to get up and running again, your server would need to be replaced, all software re-installed, data re-installed and then the whole system would need to be configured with your settings and preferences. This process could take hours or even days—and in the meantime, your users can’t get their jobs done. And you will be losing money, potentially a lot of it. 

 

RTO and RPO

If you’ve planned for business continuity, however, you’ve thought of all these things. You’ve thought in terms of Recovery Time Objective (RTO), and Recovery Point Objective (RPO).

RTO (Recovery Time Objective): The duration of time within which a business must be restored after a disaster or disruption to avoid unacceptable consequences associated with a break in business continuity.

 

Related Post: The importance of data backup to your business

 

RPO (Recovery Point Objective): The maximum tolerable period of time in which data might be lost due to a disaster.

The Top 10 Most Expensive Computer DisastersBy calculating your desired RTO, you have determined the maximum time that you can be without your data before your business gets into serious trouble. Alternatively, by specifying the RPO, you know how often you need to perform backups, because you know how much data you can afford to lose without damaging your business. You may have an RTO of a day, and an RPO of an hour. Or your RTO might be measured in hours and your RPO in minutes. It’s all up to you and what your business requires. But calculating these numbers will help you understand what type of data backup solution you need (See Figure 1 below).

 

How much will downtime actually cost you?

Once you determine your RPO and RTO, it’s time to calculate how much downtime and lost data will actually cost you.

Answer the following questions:

  1. How many employees would be affected if critical data were unavail- able?
  2. What is the average wage of the affected employee (per hour)?
  3. What is the per-hour overhead cost of the affected employees?
  4. How much revenue would be lost per hour as a result of the unavailability of data?

Simply add up the average per-hour wage, the per-hour overhead, and the per-hour revenue numbers and you have how much a data loss will cost you.

Given that funding and budget constraints can be the top challenge (43 percent) for a business to implement a business continuity solution, calculating your RTO will give you the financial validation needed to justify its purchase and maintenance.11

Calculating the real costs associated with data loss gives SMBs a better under- standing of the risks relating to business failure. And thinking about your business in these terms puts your backup solution into perspective. The “it-won’t-happen-to- me” mindset simply doesn’t fly.

Kevin Gray
ABOUT THE AUTHOR | Kevin Gray
Hello! I am the Vice President @ EnvisionIT Solutions. | Technology Expert | Author | Speaker | Small & Medium Business IT Support - We founded EnvisionIT Solutions in 2007 to provide IT services and support for business owners/CEOs who value the necessity of technology to drive their success and growth.

Find me on:


21-questions

21 Questions To Ask Before Hiring An Honest, Competent, Responsive, Fairly-Priced Computer Consultant

Don’t trust your company’s critical data and operations to just anyone! This business advisory guide will arm you with 21 Revealing Questions you should ask any computer consultant before giving them access to your network.

21 Questions

Recent Posts

7 Questions To Ask Before Investing in VoIP

So you are thinking of moving your office phones over to VoIP? Before you do that, do yourself a favor and read this blog post. It will not only save ...

Read more

Four Common Misconceptions About VoIP

VoIP is often mysterious to most business owners due to the fact that it is a fairly new technology. Unfortunately because of this, there are some mis...

Read more

VoIP is VoIP Right?

  With so many companies implementing the same protocol to get calls onto the internet, you’d think one would work just the same as another. Unfortuna...

Read more

Who Uses VoIP and Why?

  Why is VoIP such a big deal these days? Businesses with employees in multiple locations have found that VoIP enables them to connect through a singl...

Read more