Hopefully your computer system runs like a well-oiled machine!
But like any machine, it needs regular daily, monthly, and annual maintenance or it will eventually break down.
Trying to stay on top of your system's health without an in-house IT department can cost you more than time.
If you miss something and suffer a data breach or hardware failure, you could also lose out on revenue and clients while having to replace equipment.
That's where IT outsourcing comes in. An IT managed service provider (MSP) can take over monitoring and repairs to keep your system safe and operational at all times.
Wondering how to choose an MSP of your own? Here are three important things to consider.
With nearly 30% of data breaches involving small businesses, cybersecurity measures should be one of your top considerations for choosing an IT outsourcing company.
Small to mid-size businesses are at a high risk of ransomware, malware, and phishing scams. While your data breach may not be as significant as the Capital One and Equifax breaches, it can still expose confidential data and erode your clients' trust.
Make sure your MSP is proactive about data and network protection. They should offer a combination of DNS and/or internet filtering, a managed firewall, remote monitoring, and end-point user security.
One of the best things about outsourced IT is that most companies offer dynamic levels of service.
This is perfect for small businesses on a budget because you only have to pay for the services you'll use.
All in all, outsourcing IT is less expensive than hiring someone in-house to manage the same tasks.
Always ask an IT services provider about their billing model before agreeing to work with them.
Some models offer the guise of flexibility while putting all the risk and responsibility on the customer's shoulders.
If you aren't familiar with managed IT billing models, make sure to read this free guide to find out which questions to ask.
An MSP works hard to keep your systems running smoothly at all times. Even so, occasional hiccups are inevitable whenever you're working with technology.
That's why it's so important that your MSP offers fast and reliable on-and-off-site support.
If possible, work with a company that has its own in-house help desk team. Not only does this ensure a higher level of customer service, but it also means that the people answering your questions are likely familiar with your business's setup.
If you're a small or mid-sized business that hopes to grow, IT outsourcing can make that happen. Finding the right IT managed services provider can free up your team from basic tech management, allowing them to focus on more important things.
Are you ready to start reaping the benefits of a managed service provider? If so, get in touch with EnvisionIT Solutions in Albuquerque, NM. Fill out our online form today to get your free network assessment and see how an MSP can support your business.
