Did you know that almost 70% of buyers accepted a sales call in the last year?
Some prospects even prefer when businesses call them. Despite digital innovations, calling is still a vital sales tool.
But that doesn't mean businesses must remain in the past regarding business phone services. Landlines have many limitations, and switching to cell service is still more unreliable than it should be.
But there's another option: a VoIP business phone service.
VoIP, or Voice over Internet Protocol, is an alternative phone communication option for businesses. It differs from traditional business phone services in many ways and even offers a few advantages.
Traditional phone services use landlines for phone communication. Landlines tie the phone service to a geographic location through an interconnected network of telephone lines. The phone receiver converts your voice into electrical sound waves that travel through the lines to the person on the other end.
One major downside to using a landline telephone service is immobility. Your phone service belongs to your location, not you. So, if you ever need to work off-site or move offices, you must go through the arduous process of forwarding calls as you switch all your numbers to the new location.
Salespeople are most impacted by the immobility of landline business phones. Since they can only work within a specific range of the telephone receiver. So, they must carefully plan when they leave the office for meetings so they don't miss calls.
VoIP uses the internet for phone communication, avoiding restrictive telephone lines altogether. It converts your voice into digital sound waves and routes it to the other end via the Internet. You don't even need a physical router for VoIP to work; it can also use mobile data to make calls.
VoIP solves immobility issues that plague traditional phone services. Moreover, there are no physical hardware costs or installation fees associated with using this service.
Finally, many voice over internet protocol services use fiber optic cables to route calls. These cables are much more reliable than phone lines. Plus, they do not have any issues with interference or interference from wireless signals.
Landlines only have one advantage to VoIP communication: they work even when the Internet is down. However, internet outages are less common than ever nowadays.
VoIP has many other benefits that make it superior to traditional business phones. For example, VOIP services are often cheaper than traditional phone services despite offering more.
You can use VoIP features on multiple devices with the same number, make conference calls, and plan long-distance conversations without worrying about extra charges.
Plus, if something goes wrong with a VoIP business phone service, you have accessible customer care at your fingertips. Long gone are the days of waiting for hours on hold with the phone company.
For businesses that rely on phone calls for their bottom line - such as hospitality companies - switching to VoIP may be worth the investment.
If you're ready to dump your old office communication system in favor of a VoIP business phone service, you're in luck! Envision IT Solutions can bring VoIP phone systems to your office today.
We offer affordable and scalable VOIP services to suit the needs of any company, large or small. Moreover, you can customize your service to meet your individual needs. Plus, we also offer 24-7 tech support to help troubleshoot issues from anywhere in the world.
Visit our website for a free VoIP assessment today!
